Daily Journal: How did you prepare and train to become a neutral?
Kaplan: I think that most "Top Neutrals" would tell you that they are wired to be able to wear the many hats that mediators have to wear during the course of a challenging mediation; and to seamlessly be able to change hats in a millisecond, countless times during that mediation. Those hats include lawyer, psychologist, trial judge, appellate judge, priest or rabbi, Monty Hall and used car sal... (continued)