Daily Journal: How did you prepare and train to become a neutral?
Moorhead: When I started mediating, I had been handling very involved, emotional and high-end damage litigation all across the country. So, I was prepared to deal with the emotions of both the attorneys and the clients in those types of cases.
DJ: What techniques do you use to break a logjam in mediation?
Moorhead: I stress to the parties that this mediation will be their last shot a... (continued)