LOS ANGELES — When Carole H. Aragon considers her approach to financial disputes, she remembers advice she got during her training as the first female in-house attorney at Walt Disney Productions. “They told us to ‘put the Disney smile in your voice,’” she said. “It was the basis for me remembering that one of the goals of a good mediator is to keep things as light as possible, notwithstanding the gravity of the situation.”
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