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Nov. 29, 2019

Creating Rapport

Retired Judge Benny Osorio honed the art of persuasion when he was kidnapped 3 years ago.

Read more about Benny C. Osorio...
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LOS ANGELES -- When Judge Benny Osorio was kidnapped while vacationing in Colombia in 2016, he conducted the most intense settlement conference of his life -- for his life.

After a nearly successful attempt to escape, Osorio said he used humor and reason to gain leverage over his captors in negotiating his release.

"I would joke with them. They would bring me food, and I would say, 'W... (continued)

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