Alternative Dispute Resolution
May 22, 2020
Your mediator wants to use Zoom. But do you?
Are you comfortable, then, with Zoom? Because if you or your client are not, then it won’t work and another platform must be used. Since Zoom is used so often, though, it’s useful to set out some practical considerations and actions that you can take for your own and your client’s security and comfort with Zoom.
In today's COVID-19 lockdown world, online mediation is ramping up and often mediators suggest using Zoom. It's convenient and easy to use, has excellent features like break-out rooms, though much of this can be replicated with other platforms. But you've read the stories about Zoom-bombing and other Zoom security issues. So has your client. Are you comfortable, then, with Zoom? Because if you or your client are not, then it won't work and another platform must be use...
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