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Corporate,
Data Privacy,
Technology

Aug. 9, 2024

Experts question viability of Delta's claims over cyber outage

The airline's potential claims could be challenging due to liability disclaimers and a high bar for proving gross negligence or willful conduct, experts said.

In the days after a bungled system update from cybersecurity firm CrowdStrike and Microsoft Corp. led to one of the worst technical outages in history, major corporations affected by the shutdown began lawyering up. 

Among these companies is Delta Airlines, whose CEO recently announced that the air carrier was staring at a $500 million loss because of Microsoft's ineptitude and tapped Boies Schiller Flexner LLP to pursue legal claims. But with Microsoft's counsel at Decher...

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