Facts

Eleanor Reed worked as a customer service representative for Avis Budget Group at its San Francisco Airport location. In June 2006, Reed requested reasonable accommodation of a six-hour shift for post-traumatic stress disorder, which she had been previously granted without issue. Subsequently, Avis placed Reed on unpaid leave, requesting medical documentation. Reed provided the documentation requested, but would not agree to a complete release of her medical records that included psychiatric records of past sexual and physical abuse. Avis determined the documentation Reed provided was inadequate, requesting she provide full medical records as well as submit to the company's doctor for an evaluation. Five months following Reed's leave, Avis granted the accommodation, placing Reed on a reduced work schedule. Reed was laid off with three other employees the following month.

PLAINTIFF'S CONTENTIONS:
The Department of Fair Employment of Housing filed suit against Avis on Reed's behalf, alleging unlawful inquiries into employees disabilities, failure to engage in the interactive process, denial of a reasonable accommodation, and discrimination.

Result

The Fair Employment and Housing Commission found in favor of the Department, awarding damages of $89,864.