Facts

Around May 2018, Lillian and Julian Gracieux purchased a 2018 Dodge Grand Caravan. After several attempts at servicing the vehicle for purported issues, the Gracieuxs filed suit in USDC Central against FCA US LLC, the manufacturer of the vehicle, for violations of several consumer protection laws.

PLAINTIFFS' CONTENTIONS: Plaintiffs contended that after experiencing various transmission concerns with the vehicle, including hard shifts, jerks, and other malfunctions, they brought in the vehicle to be serviced several times to an authorized repair facility. However, despite the attempt to fix the problems with the vehicle, the problems were never resolved and the vehicle continued to experience problems despite being told that the vehicle was fixed.

DEFENDANT’S CONTENTIONS: Defendant denied all material contentions.

Result

The case settled for $96,000.