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Oct. 23, 2020

Emotional Intelligence

Angela Reddock-Wright listens and echoes back to establish trust

Read more about Angela Reddock-Wright...
Signature Resolution

When people tell Angela J. Reddock-Wright something they consider significant, she responds by echoing what they've just said. Reddock-Wright likes to ask questions about people's children, pets, vacations, or the art in their house, even when those subjects aren't strictly relevant to a conversation. She will ask relevant questions, too -- specific, pointed ones that help her access the nuances of an issue instead of just its bare bones.

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