Alternative Dispute Resolution
Sep. 11, 2013
The value of face-to-face negotiation
Communication in mediation is highly nuanced and physical presence has a huge impact upon the success of that communication.





Robert S. Mann
Neutral
ADR Services, Inc.
Email: rmann@adrservices.com
Robert mediates and arbitrates business, real estate and construction disputes.
As those of you who have read my previous columns on mediation know, I am severely addicted to watching car auctions on television (my excuse is that there's nothing better to do while riding my Lifecycle). I always look forward to August because August is "Pebble Beach" week - a gearhead extravaganza where the best cars in the world appear in Monterey for multiple shows, vintage races and auctions. Not surprisingly, this past August, I spent some time watching the Mecum Monterey auction...
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