Alternative Dispute Resolution
Mar. 25, 2022
Who should do the heavy lifting?
Understanding your client’s expectations, learning more about your client’s perceptions of the legal system and your client’s goals and preparing for a discussion about realities are the keys to effective dispute resolution.
Robert S. Mann
Neutral
ADR Services, Inc.
Email: rmann@adrservices.com
Robert mediates and arbitrates business, real estate and construction disputes.
"I need you to speak to my client directly and tell her that she's not going to get what she wants in this case."
"We need a reality check."
"I'm having client control issues."
"My client is too emotional and can't see the facts."
Mediators hear these pleas for help, or variations of them, on a routine basis. No matter how phrased, they all have one thin...
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