Litigation & Arbitration
Jan. 9, 2024
Mixed pet records led to disease, deaths, lawsuit claims
An algorithm used by IDEXX Labs, which works with more than 50,000 veterinary practices worldwide, mixed up diagnoses, the proposed class action claims.
An algorithm that merged records of similarly named pets and other animals in a worldwide veterinary diagnostics platform led to many misdiagnoses, causing infectious disease outbreaks and deaths, a group of rescue organizations claim in a proposed class action.
The complaint, filed Friday in Los Angeles County Superior Court, said that IDEXX Labs knew about the problem for years but considered it a “low priority” because it primarily affe...
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