Consumer Law
Aug. 26, 2024
StubHub settles with state after rescinding COVID-19 refund offer
Consumer law experts say that new rules enacted since StubHub's refund debacle mean ticket buyers are now in a better position to get their money back.
California Attorney General Rob Bonta announced a settlement with StubHub Inc. resolving some $20 million in cash refunds for events cancelled during the onset of the COVID-19 pandemic. The company had initially promised to provide affected purchasers cash refunds but later rescinded the offer.
The terms of the agreement include a $295,000 penalty for StubHub and injunctive terms prohibiting the company from violating state consumer protection statutes and making misrepresentation...
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