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Feb. 4, 2019

Self-Satisfied Customer

Jeffrey Pheffer says the way to build a successful practice is to do good work for clients.

Self-Satisfied Customer
Jeffrey Pheffer

LOS ANGELES — Personal injury attorney Jeffrey Pheffer believes he’s his best advertisement.

“My dad gave me this, and I think it’s true,” Pheffer says, pointing to a plaque in his office. The inscription reads, ‘A satisfied customer is my best recommendation, Love Dad,’ and when Pheffer turns it over, he notices the tag and chuckles.

It’s from “Trophies By Jay in Massapequa,” he expl... (continued)

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