Facts

The Federal Trade Commission filed a complaint against Henry Schein Practice Solutions Inc., concerning its Dentrix G5 dental office practice management software.

COMPLAINANT'S CONTENTIONS:
Respondent allegedly misled consumers about protecting patient data. Respondent allegedly advertised that its product provided industry-standard encryption that complied with HIPAA, when it actually used a less complex method of protecting patient data.

RESPONDENT'S CONTENTIONS:
Respondent neither admitted nor denied the allegations.

Result

The parties entered into a consent agreement, in which Henry Schein agreed to not make those claims in the future and agreed to provide notice to affected consumers who purchased the product. Henry Schein was also required to pay FTC $250,000 as settlement.

Other Information

COMMISSIONERS: Edith Ramirez, Julie Brill, Maureen K. Ohlhausen, Terrell McSweeny.